Category Archives: PATROLS

WHO TO CONTACT

Below is a guide of who to contact as your first port of call regarding any issues you may find or have at the Port Elliot Surf Life Saving Club.

Building Faults building@portelliotslsc.com.au

This includes any issues that you find regarding the new building i.e. maintenance issues, lights not working etc

I.T. Issues  it@portelliotslsc.com.au

This includes the Club’s internal IT systems, WiFi, Network, computers AV gear. It does not include SLSA/SA Apps, for this you need to contact Surf Life Saving SA direct 8354 6900

Finance issues Key information keys@portelliotslsc.com.au

This includes arranging a club fob or if your fob is not working. If you lose your fob contact Ben 0448 492 767 or email keys@portelliotslsc.com.au ASAP so we can deactivate. (It can always be reactivated again if you find it)

Patrol Gear Faults

Report to your Patrol Captain or App user on patrol and put the comments in the section of the electronic patrol log. Alternatively email lifesaving@portelliotslsc.com.au

Patrol Operations Apps issues when on patrol contact Surfcom on 13SURF

Members Portal issues

If you can’t log on try forgot links first then try Surf House 8354 6900 during weekday hours or secretary@portelliotslsc.com.au or registrar@portelliotslsc.com.au for assistance.

Online Training through Members Portal contact – chiefinstructor@portelliotslsc.com.au for assistance.

For confidential or personal issues contact the President or Club Captain

2021/22 SKILLS UPDATE

See here for instructions to enrol in proficiencies.

Don’t forget to answer the questions – there are only 2!

I know it’s not as easy as just turning up on the day anymore, but please do the right thing and make the process as easy as possible for Lucinda and her team. Thanks

Members who are not proficient as at 31 December are not permitted to patrol, or compete in any SLS sports competition, until they have obtained the required proficiency.

If you are interested Click here for Skills Maintenance Requirements from SLSA

 

Keepin’ our Club safe

See YouTube instructional video for all you need to know about using our new Swipe Fobs. It’s so easy even a 4 year old can use – Well that’s what we thought, BUT we are having a few issues with unnecessary call out fees! Please make sure you tap slowly 3 times on leaving to arm the area. Wait till you see red lights before leaving.

Access to our amazing new building is managed by swipe keys and we have wrist bands that are waterproof.

It’s optional to have a key – the club will generally be open during patrols and other sessions to access if you don’t have a key.


Members eligible to hold keys are:

  • Registered and fees paid for current season along with any outstanding fees owed to club.
  • Full Adult member or Bronze Junior over 15 to apply
  • 18 year olds need a current WWCC ( also needed for membership)
  • Current Key holders no charge, new applicants $30 (CLICK HERE to pay via SLSA Gateway) or with your membership. (Club/Organisation Port Elliot – Then Transaction type – Club Key)

If you wish to apply for a key or have issues with your key please email keys@portelliotslsc.com.au and either Ben or Chris will get back to you.

Click here to print wrist fob instructions.

 

Patrol hours record, operations app and iPad

This season, SLSSA have asked that the operations app (either on a mobile device or computer) is used to sign on, update changes throughout the day, record hours and sign off at the end of the day. The club iPad is listed as minimum patrol equipment as well (however you can use your own device or computer if you prefer).

As a result, paper logbooks no longer need to be filled in for patrols (they will for water safety such as nippers and carnival training though).

Access to sign on and off, and record hours, is limited to who is listed as the Patrol Captain and Vice Patrol Captain by default. If someone else requires access, please call the Lifesaving Services Officer. 

If all else fails, or you are having trouble with the app, Surfcom are there to assist either by radio, or on 13SURF. If it’s a lengthy conversation asking for assistance with the app, it may be better to call them.

Regarding hours, these are recorded by the Patrol Captain (or Vice) through the app, so you must report to them when you start and finish patrol to ensure your hours are recorded. To the app user recording hours: if the member leaves early, edit their finishing time but leave their name checked. If you uncheck their name, hours will be deleted from the record. Surfcom don’t see this list of people signed on for patrol, but the number of people on patrol should be updated on the patrol status tab.

As soon as patrol is signed off, your hours will appear under your members portal account at https://members.sls.com.au/.

These are time frames that each patrol log has to be reviewed by Club Officers and submitted to SLSSA. A reminder to check your patrol hours in your member’s portal within a week after your patrol and let us know if there are any errors. After this, we may not be able to credit your hours. Note this is only for rostered patrols, not water safety such as Nippers, Same Wave, Carnival Training etc. These water safety logs still need to be entered manually and may take a few weeks for officers to complete.

If you don’t know your login details, please get in touch as we can sort them out for you.

For more information, contact the Lifesaving Services Officer, lifesaving@portelliotslsc.com.au.

Merchandise and Uniforms

Merchandise and Uniform Sales

The Club offers various Club branded merchandise and Patrol Uniforms for purchase by members.

Unfortunately all merchandise needs to be pre-ordered, but we do have limited stock of hiz viz, nipper rashies and sunsafe hats. For any merchandise details please email Sonia at merchandise@portelliotslsc.com.au

 
                                                                                                                                     
 

Patrol Uniform Price

  • Lycra patrol cap – $10
  • Uniform top – $15
  • Uniform shorts – $15
  • Broad brim hat or peaked cap – $10
  • Reversible patrol cap for competitions – $20 – not currently available. On order, tba.

The Club does not profit from selling minimum required uniforms, they are sold at the SLSA cost price plus a small allowance for freight.